Welcome to our UCLA 245 "Information Access" wiki on reference services.
We will be creating online content for the pages listed at the right under "Recent Activity".
In terms of scope, reference service should be understood to include traditional reference work in libraries (of all types) as well as state of the art efforts such as virtual (aka digital) reference. Treatment is not necessarily in depth, however.
Nonetheless, this site should be authoritative, so be sure to use quotations, when appropriate. As for trustiworthiness, all entries must be signed at the end. Second and third authors/editors should be included as well.
Each page should conclude with full bibliographic citations to articles, books and other websites which will lead the reader to further, more detailed information about this topic in reference service.
John V. Richardson Jr., Editor in Chief and Professor of Information Studies at UCLA
Debbie Weissmann, Co-Editor and Doctoral Student, UCLA Department of Information Studies
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