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on October 19, 2006 at 1:57:01 pm

Welcome to our UCLA 245 "Information Access" wiki on reference services.



We will be creating online content for the pages listed below under "Wiki Information"--click on "Show All Pages". Our overarching mission is to establish generally accepted reference principles (GARP).


In terms of scope, reference service should be understood to include traditional reference work in libraries (of all types) as well as state of the art efforts such as live, virtual (aka digital) reference. Treatment is not necessarily in depth, ranging from a mere 500 to 5000 words; however, basic concepts are defined and biographical information on major contributors to this field are provided.


Inasmuch as this site should be authoritative, please be sure to use quotations, when appropriate. As for trustworthiness, all entries must be signed in bold, flush left at the end. Second and third authors/editors should be included as well.


Each page should conclude with full bibliographic citations in APA style to articles, books and other websites which will lead the reader to further, more detailed information about this topic in reference service. Special features include images, as appropriate, and cross references, as needed.


John V. Richardson Jr., Editor in Chief and Professor of Information Studies at UCLA

Debbie Weissmann, Co-Editor and Doctoral Student, UCLA Department of Information Studies



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